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Instagram's publishing API works only with Business or Creator (professional) accounts. Personal accounts cannot publish through the API — that is Instagram's rule, not our choice.

To convert:

1. Instagram app → Profile → menu → Settings and privacy
2. Account type and tools → Switch to professional account
3. Pick a category, choose Creator or Business, complete the steps
4. Come back to PostInAll and try connecting again

Converting is free and can be undone at any time.

No. Since July 2024 Instagram allows publishing with a direct Instagram login; you do not need to attach a separate Facebook Page. The advice still circulating online that "a Facebook Page is mandatory" is out of date.

Facebook Reels are a different matter: Facebook's API is closed to personal profiles, so posts can only go to Pages.

Platforms expire access tokens at intervals; changing your password, resetting two-factor authentication or revoking the permission in the platform's settings also breaks the connection.

PostInAll monitors connection health and notifies you before a connection expires (for example "your Instagram connection needs renewing within 3 days"). When you see the notification you can refresh it with one tap from the Accounts screen.

If it happens often: you may be signed in to the same platform through several apps, or there may be a security alert on your platform account. If the problem persists, remove the account and connect it again; if that does not help, write to us.

Those two platforms have no OAuth "connect account" flow. For Telegram you enter a bot token obtained from BotFather and the id of the channel where the bot is an administrator; for Discord you enter a webhook address created in the channel settings.

Both count as secrets: they are stored encrypted, never written to any log, and used only for publishing. The connect screen in the app walks you through obtaining them.

There are two possible reasons:

1. You chose it. The visibility selector on the TikTok card has no default; you pick one for every post. Check your selection.
2. The app's TikTok content posting audit is not complete yet. TikTok forces all posts from unaudited apps to "only me" visibility. When that is the case we say so plainly on the TikTok card.

This is a deliberate design decision and also a rule TikTok sets for apps: the visibility choice must be made by the user, not defaulted by the app. The same principle applies to the comment, duet and stitch checkboxes: they are unchecked by default.

YouTube automatically locks videos uploaded from projects that have not passed the API compliance audit to private. This is a protection mechanism YouTube applies.

If the app's audit is not complete we tell you on the YouTube card in advance, and you decide whether to upload. The video stays in YouTube Studio; once the audit is complete you can change its visibility yourself from YouTube Studio.

The YouTube description counts bytes, not characters. Accented and non-Latin characters take 2 or more bytes and most emoji take 4. A text can therefore exceed the byte limit while its character count is still under it.

The same logic differs on every platform: TikTok counts UTF-16 units (an emoji counts as 2), Instagram counts Unicode characters, and Bluesky counts graphemes (the characters a reader sees). The PostInAll counter calculates each platform separately, so whatever the counter says is what the API will see.

In the publishing receipt every platform's result is a separate line. On a failed line you get two options:

• Retry — the same content, only the failed destinations. Because every destination has a stable idempotency key, the same video is never sent to the same account twice.
• Fix and retry — the composer opens with only that platform's context; destinations that are already live are locked.

For network errors we make two silent automatic attempts and only tell you if those also fail. Your video and text are preserved in every case.

Common causes:

• The connection expired. We re-check scheduled posts 15 minutes before their time; if something is wrong, a "post at risk" notification is sent.
• The platform's daily quota is used up. In that case the post is postponed and the receipt states the reason.
• Processing delay on the platform side. The video may still be in a "processing" state; that can take a few minutes.

The publishing log on the Activity screen shows a timestamped history of every attempt.

No. Platform-licensed music libraries are not available through the APIs; no third-party app can do it. You need to add music while editing the video (for example in your own editing app).

There may be another platform's watermark (for example a username stamp) in a corner of the video. This is a warning, not a blocker — publishing continues.

Why we warn: platforms reduce the reach of videos carrying a competitor's watermark. The fix is simple: export the video without a watermark from your editing app and upload that clean file. That is the whole point of the "upload the clean master once" approach.

Because it breaches both platform rules and app store policies. Creators using watermark-removal tools risk penalties on their accounts, and such a feature is also rejected by the App Store.

Our approach solves the same problem without breaking any rule: because you upload the source file directly, no watermark is ever created in the first place.

Platforms do not shut down accounts for sharing the same content in several places. Penalties are applied at the level of reach and monetisation, not the account: watermarked or unoriginal content can be dropped from recommendations.

Practical advice: upload the clean source file (no watermark), adapt the description/title to each platform's tone, and pick the cover frame per platform. The override cards in PostInAll exist exactly for that.

Send your copyright notice to telif@postinall.app. What the notice must contain, and the whole process, is described in detail in section 10 of the Terms of Service. We review notices within 5 business days.

Subscriptions are cancelled through the store you bought them from:

• iPhone/iPad: Settings → (your name) → Subscriptions → PostInAll → Cancel Subscription
• Android: Google Play → Profile → Payments and subscriptions → Subscriptions → PostInAll → Cancel subscription

Cancellation takes effect at the end of the current period; you keep the paid features until then.

Because payment was made to the store rather than to us, refunds are handled by the store:

• Apple: reportaproblem.apple.com
• Google: Google Play help centre → "Request a refund"

If a fault prevented you from using the service, write to us: we will look into it and provide the technical information needed to support your request with the store. See Terms of Service 11.4 for details.

The free plan includes a limited number of platforms, a monthly post quota and the basic pre-flight check. The current scope and price of each plan is shown in the app and on the store page; regional price differences come from store pricing rules.

No longer than 72 hours after publishing. That window exists so we can retry if a platform fails. Unpublished draft videos are deleted after at most 7 days. See Privacy Policy, section 10 for details.

Because we do not need it. On iOS the system photo picker and on Android the system photo picker is used: you select a video and the app is handed only that file. We have no access to the rest of your gallery, so there is no permission dialog.

In the app go to Settings → Delete my account, or use the form on the account deletion page. What is deleted, and what is retained and for how long, is listed line by line on that page.

You can follow the state of your deletion request with your confirmation code on the data deletion status page.

• Instagram: Settings → Website permissions → Apps and websites
• Facebook: Settings → Business integrations
• TikTok: Settings and privacy → Security and permissions → Manage app permissions
• Google/YouTube: security.google.com/settings/security/permissions

Choosing "Disconnect" from the Accounts screen in the app does the same thing and also deletes our copy.