PostInAll

Account and data deletion

You can delete your PostInAll account and the data associated with it in two ways: from inside the app (fastest) or with the form on this page. Both run the same deletion flow.

Route 1 — From inside the app (recommended)

  1. Open the PostInAll app and sign in to your account.
  2. Go to the Settings tab in the bottom navigation.
  3. Tap Delete my account.
  4. Read the list of what will be deleted and confirm with the Delete my account button.

On this route your identity has already been verified, so deletion starts immediately and no email confirmation is required.

Route 2 — The form on this page

Use the form below if you no longer have access to the app (you changed phones, deleted the app, or cannot sign in). Enter your account's email address and we will send a confirmation link to it. Deletion starts only after that link is opened — this prevents someone else from deleting your account.

Before you delete: cancel your subscription separately

Deleting your account does not cancel your App Store or Google Play subscription. To stop being charged you must cancel it through the store; the steps are in section 11.3 of the Terms of Service. Removing the app from your phone ends neither the account nor the subscription.

Deletion request form

Use the address you sign in to PostInAll with. The confirmation link goes to that address.
Not required. If you write something we use it to improve the product; your request is processed regardless of this field.
Talk to support first

What is deleted, and what is retained?

Scope of deletion
Data What happens Timeframe
Your account record (email, password hash, language preference) Permanently deleted Within 30 days of confirmation
Connected platform accounts and access tokens Tokens are revoked on the platform, the encrypted copy is deleted Within 24 hours of confirmation
Videos you uploaded and their technical metadata Permanently deleted from storage Within 24 hours of confirmation (they are already deleted within 72 hours of publishing)
Posts, drafts, platform-specific text and settings Permanently deleted Within 30 days of confirmation
Scheduled posts Cancelled and deleted At the moment of confirmation
Notification tokens (APNs/FCM) Deleted; notifications stop Within 24 hours of confirmation
Authorized data obtained from YouTube Deleted Within 24 hours of confirmation (and never kept longer than 30 days in any case)
Publishing logs and error logs Anonymised by removing every field that identifies you Anonymised within 30 days of confirmation; the anonymous record is fully deleted once it reaches 12 months
The deletion request itself (email address, request date, confirmation code) Kept as evidence that the deletion was carried out 12 months, then deleted
Subscription and billing records Retained — cannot be deleted under tax and accounting law The period required by applicable law
Content already published on platforms Not deleted — that content now lives on the platform You need to remove it from the platform yourself
About posts that are already published

PostInAll is a publishing tool. Once a video has been published on Instagram, TikTok, YouTube or another platform, that copy lives in the platform's system; deleting your account does not remove it. If you want your posts taken down, you need to do that in the platform's own app.

What happens after you send the request?

  1. Confirmation email: a confirmation link is sent to your address. The link is valid for 24 hours.
  2. Confirmation: when you open the link, deletion is queued and you are given a confirmation code.
  3. Execution: platform connections are revoked, media and tokens are deleted, and the account is closed.
  4. Verification: you can check the state of the process at any time with your confirmation code on the data deletion status page.
  5. Result notification: we email you when the deletion is complete.

For security reasons this page never reveals whether an account exists for the address you entered; the same response is shown either way. This prevents third parties from discovering whether an email address is registered in our system.

If you cannot use the form

You can also send your deletion request by email. Write to destek@postinall.app from your account's email address with the subject line "Account deletion request". We may ask for additional information to verify your identity. We respond within 30 days at the latest (KVKK Art.13).

This is an exercise of the right to erasure under KVKK Art.11 and GDPR Art.17; see section 14 of the Privacy Policy for details.

If you only want to disconnect one platform

You do not need to delete your whole account. In the app, go to the Accounts screen and use Disconnect next to the relevant account; this revokes the token on the platform side as well. The ways to revoke access from the platforms' own settings are described in sections 5, 6 and 7 of the Privacy Policy.