Data deletion status
When a data deletion request is created you receive a confirmation code. This page shows which stage the deletion linked to that code has reached.
Status of your request
Check a code manually
If you opened this link by hand, or want to check a different request, enter the confirmation code here.
How this page works
- Requests coming through Meta (Instagram, Threads, Facebook): when you remove our app's permission in your Instagram or Facebook account settings, Meta sends us a data deletion notification. On receiving it we start the deletion, generate a confirmation code, and return the address of this page.
- Requests coming through us: the same confirmation code is generated when you start a deletion from the account deletion page or from inside the app.
This page shows only the status of the deletion — no account details, email address or other personal data. Knowing a confirmation code grants no access to the deleted data.
| Status | Meaning |
|---|---|
| Queued | The request has been recorded and the deletion is waiting in the queue. |
| Deleting | Data is being deleted; revoking platform connections can take a little time. |
| Completed | The data linked to this code has been deleted. Records subject to a statutory retention obligation are an exception. |
| Not found | The code may be wrong, or the record's 12-month retention period may have expired. |
For the full scope of deletion see the list on the account deletion page; for retention periods see section 10 of the Privacy Policy.
If you run into trouble, write to destek@postinall.app with your confirmation code.